# Can I add a call to coaching by hand?

Yes. The account owner or an operator can add a team call manually. In CloseMagnet, go to Coaching -> Team Rep Calls, click Add call, and fill in the details: the rep who made it, the contact, and the transcript.

A transcript is required, because the coach reads the transcript to score and critique the call. A manually added call does not summarize automatically; when you want the score and summary, open the call and click Summarize. Calls can also be edited (changes are diffed) or deleted.

Read online: https://docs.closemagnet.com/articles/questions/add-a-call-by-hand