# Why can't I scan the two-factor QR code?

Some devices block camera access, which stops the scan. On the setup screen at https://app.closemagnet.com/mfa/setup, click the "Can't scan?" option to reveal the manual setup key, then type that key into your authenticator app by hand.

Your app will then show a rotating 6-digit code. Enter it in the 6-digit code field and click Verify and activate to finish enrolling.

Links to the app require your CloseMagnet login.

Read online: https://docs.closemagnet.com/articles/questions/cannot-scan-qr-code