# How do external emails to sellers and buyers get sent from a workfile?

Never automatically. You trigger a one-click template, then a compose-before-send modal shows you the exact email with merge fields resolved, an editable subject and body, a fixed recipient, and a wire-fraud warning footer that is always appended. You approve the exact message before it goes out.

Only internal team notifications (including the five deadline alarms and event-driven notices) go out on their own through the platform mailer. The wire-fraud footer reminds the recipient to verify wire instructions and cannot be dropped. Every send is recorded in the Comm Log with its delivery status.

Read online: https://docs.closemagnet.com/articles/questions/how-external-emails-sent