# Why is one of my numbers marked inactive?

Its status is not active in your inventory. An operator manages number status and import, so ask them to confirm the number is imported and active.

The Numbers table on the Phone Numbers page (https://app.closemagnet.com/phone-numbers) shows each number in E.164 format, its area code, its status (active or inactive), and its Import state. Numbers are imported into your voice AI account for you, so status and import are operator-managed rather than self-serve.

Links to the app require your CloseMagnet login.

Read online: https://docs.closemagnet.com/articles/questions/number-marked-inactive