Why can't I move a deal to closed?
Download MarkdownThere is an earnest-money hard gate, and it covers more than the last step. Buyer EMD, Pre-Closing, Clear to Close, Closing, and Closed each require an accepted offer with its earnest money received. The gate is enforced, not advi
There is an earnest-money hard gate, and it covers more than the last step. Buyer EMD, Pre-Closing, Clear to Close, Closing, and Closed each require an accepted offer with its earnest money received. The gate is enforced, not advisory.
To clear it, accept an offer on the property's Offers tab, then click Mark EMD received on that accepted offer once the buyer's deposit arrives. A deal at Buyer Lined Up, Assignment Executed, or Double-Close Set moves to Buyer EMD, and the message names the exact stage.
The transaction coordination workfile also tracks the two deposits (Seller EMD and Buyer EMD) separately, each with its own amount, holder, deadline, and funded state.
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