Which authenticator apps work with CloseMagnet?

Any standard TOTP authenticator app works. Google Authenticator, Authy, and 1Password are all supported.

During setup at https://app.closemagnet.com/mfa/setup, open your authenticator app and scan the QR code on screen. If you cannot scan, click the option to reveal the manual key and type it into the app by hand. Your app then shows a rotating 6-digit code. Type that code into the 6-digit code field and click Verify and activate.

Codes rotate every 30 seconds, so if a code is rejected, wait for the current one and enter it fresh.

Links to the app require your CloseMagnet login.

Where do I log in to CloseMagnet?Go to https://app.closemagnet.com/login and enter the email address your account was created under along with the password you set, then click Sign in. If you forgot your password, click Forgot password? and follow the emailed res
Do I have to turn on two-factor authentication?Yes. Two-factor authentication is mandatory on every account and every role. You cannot reach the app until you enroll an authenticator app, and you will be prompted for a code on future sign-ins.
I got a new phone and lost my authenticator. How do I get back in?Contact your account owner or support to have your two-factor factor reset. Once it is reset, you can re-enroll a fresh authenticator at the setup screen (https://app.closemagnet.com/mfa/setup) by scanning the QR code or entering
Why can't I scan the two-factor QR code?Some devices block camera access, which stops the scan. On the setup screen at https://app.closemagnet.com/mfa/setup, click the "Can't scan?" option to reveal the manual setup key, then type that key into your authenticator app by

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