Do AI calls and text messages count in my KPIs?
Download MarkdownNo. The call-activity tiles on the KPIs page measure human selling activity only. AI agent calls and SMS are excluded so you see what your people are doing.
No. The call-activity tiles on the KPIs page measure human selling activity only. AI agent calls and SMS are excluded so you see what your people are doing.
This is why your KPIs page can differ from your dashboard: the dashboard at https://app.closemagnet.com/dashboard aggregates all activity, while the KPIs page at https://app.closemagnet.com/performance isolates human selling activity by design. Compare like windows when the two do not match.
Links to the app require your CloseMagnet login.
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- Where do I log in to CloseMagnet?Go to https://app.closemagnet.com/login and enter the email address your account was created under along with the password you set, then click Sign in. If you forgot your password, click Forgot password? and follow the emailed res
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