How long until I go live?
Download MarkdownYour onboarding team confirms the launch plan after reviewing your CRM, sender domains, lead sources, team access and phone setup. Book the requested calls and provide accurate business details so avoidable corrections do not hold
Your onboarding team confirms the launch plan after reviewing your CRM, sender domains, lead sources, team access and phone setup. Book the requested calls and provide accurate business details so avoidable corrections do not hold up setup.
Voice, email and SMS have separate readiness requirements. A saved connection or completed onboarding call does not bypass sender checks, provider account restrictions or required carrier registration. Treat a proposed launch date as a target, not a delivery guarantee.
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- Where do I log in to CloseMagnet?Go to https://app.closemagnet.com/login and enter the email address your account was created under along with the password you set, then click Sign in. If you forgot your password, click Forgot password? and follow the emailed res
- Do I have to turn on two-factor authentication?Yes. Two-factor authentication is mandatory on every account and every role. You cannot reach the app until you enroll an authenticator app, and you will be prompted for a code on future sign-ins.
- Which authenticator apps work with CloseMagnet?Any standard TOTP authenticator app works. Google Authenticator, Authy, and 1Password are all supported.
- I got a new phone and lost my authenticator. How do I get back in?Contact your account owner or support to have your two-factor factor reset. Once it is reset, you can re-enroll a fresh authenticator at the setup screen (https://app.closemagnet.com/mfa/setup) by scanning the QR code or entering