Is my data isolated from other CloseMagnet accounts?
Download MarkdownYour account permissions control which CloseMagnet records you and your teammates may access. Team access can be narrowed by surface, and owner-only settings and credential controls remain protected.
Your account permissions control which CloseMagnet records you and your teammates may access. Team access can be narrowed by surface, and owner-only settings and credential controls remain protected.
Use your own login and the account you were invited to. Keep two-factor authentication enabled, give integrations only the scopes they need, and never share a live credential or private buyer data in public documentation. If you see records that do not belong to your account, stop and report the exact screen to support without sharing the records publicly.
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- Where do I log in to CloseMagnet?Go to https://app.closemagnet.com/login and enter the email address your account was created under along with the password you set, then click Sign in. If you forgot your password, click Forgot password? and follow the emailed res
- Do I have to turn on two-factor authentication?Yes. Two-factor authentication is mandatory on every account and every role. You cannot reach the app until you enroll an authenticator app, and you will be prompted for a code on future sign-ins.
- Which authenticator apps work with CloseMagnet?Any standard TOTP authenticator app works. Google Authenticator, Authy, and 1Password are all supported.
- I got a new phone and lost my authenticator. How do I get back in?Contact your account owner or support to have your two-factor factor reset. Once it is reset, you can re-enroll a fresh authenticator at the setup screen (https://app.closemagnet.com/mfa/setup) by scanning the QR code or entering