What does each lead state mean?
Download MarkdownEach lead shows a call status in the All Leads table (https://app.closemagnet.com/leads):
Each lead shows a call status in the All Leads table (https://app.closemagnet.com/leads):
- Queued: waiting for its turn to be dialed.
- Calling now: in a conversation right now.
- Finished: the lead was answered, or it worked through its full cadence with no win.
- Won: the campaign's success metric was hit (for example an appointment booked); dialing stops.
- Stopped: dialing was halted for this lead.
- Invalid: the number or record could not be dialed.
- Do-not-call: flagged do-not-call and never dialed.
- Blocked: the dialer gave up after repeated calling failures on this lead.
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