What makes the AI stop calling a lead?
Download MarkdownHitting the bound success metric marks the lead won and stops the dialing. In the campaign editor's Success Metrics section you bind a real structured-output field from the assistant, for example appointment_booked = true. When a
Hitting the bound success metric marks the lead won and stops the dialing. In the campaign editor's Success Metrics section you bind a real structured-output field from the assistant, for example appointment_booked = true. When a call hits that field, the lead is marked won and the dialer stops calling it.
A do-not-call flag also stops dialing, and Smart Do Not Call auto-flags a lead the moment the callee asks not to be called. The success-metric binding validates against the assistant's actual fields, so the AI knows when it succeeded and never keeps hammering a seller who already said yes.
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