What do Hot, Warm, and Cold mean on the Deal scoring tab?
Download MarkdownThe Deal scoring tab ranks your in-window conversations by how likely they are to close:
The Deal scoring tab ranks your in-window conversations by how likely they are to close:
- Hot: a score of 75 or higher.
- Warm: 40 to 74.
- Cold: under 40.
Each band shows a count, and each deal carries a rationale in its drawer. Scoring runs across every in-window human call that has a transcript, and it never clobbers existing coaching summaries. This points your team at the deals most likely to close instead of the loudest lead.
Related Articles
- Why did my new campaign not start dialing?New campaigns always save Paused, and they will not dial until you put them live with the Resume button at the top of the campaign.
- What are the three types of Voice AI campaign?One engine covers three campaign types, all created at https://app.closemagnet.com/campaigns:
- How do I create a Voice AI campaign?1. Go to https://app.closemagnet.com/campaigns and click New campaign (https://app.closemagnet.com/campaigns/new). If your plan has a campaign cap, the Campaigns list shows how many you have used (for example "2 of 5 used"). 2. Gi
- Which time zone does my campaign schedule use?Read the saved Schedule settings on the campaign before activating it. Review the timezone option, allowed days, daily window and optional run dates together; do not assume a schedule shown for your account is automatically the sa