Why are my outbound pickup rates low?
Download MarkdownA common cause is round-robin rotation on out-of-area leads, because the caller ID does not look local to the person receiving the call.
A common cause is round-robin rotation on out-of-area leads, because the caller ID does not look local to the person receiving the call.
Switch the pool to local-presence rotation so the dialer picks a caller ID whose area code matches the lead. Area-code matching lifts pickup rates because the call looks local. Setting a per-number daily cap also protects number health, which supports deliverability over time. Pools are edited inside the campaign editor.
Related Articles
- Why did my new campaign not start dialing?New campaigns always save Paused, and they will not dial until you put them live with the Resume button at the top of the campaign.
- What are the three types of Voice AI campaign?One engine covers three campaign types, all created at https://app.closemagnet.com/campaigns:
- How do I create a Voice AI campaign?1. Go to https://app.closemagnet.com/campaigns and click New campaign (https://app.closemagnet.com/campaigns/new). If your plan has a campaign cap, the Campaigns list shows how many you have used (for example "2 of 5 used"). 2. Gi
- Which time zone does my campaign schedule use?Read the saved Schedule settings on the campaign before activating it. Review the timezone option, allowed days, daily window and optional run dates together; do not assume a schedule shown for your account is automatically the sa